Shipping Policy
At Loventus, we want to ensure that you have a pleasant and worry-free experience when purchasing our products. That’s why we’ve developed a clear shipping policy that complies with the requirements of Google Ads and Google Merchant Center.
Processing Time:
Orders are processed and prepared for shipment within 1–3 business days.
Shipping Time:
Our shipping time is 5–8 business days. Please note that this is an estimate and may vary depending on location and customs delays.
Track & Trace:
Once your order has been shipped, you will receive an email with a link to your Track & Trace information. This allows you to easily track your order and see when to expect delivery.
Shipping Costs:
| Shipping Destination | Delivery Time | Shipping Cost |
| United Kingdom | 5–8 business days | £0 |
| United States | 5–8 business days | $0 |
| Canada | 5–8 business days | $0 |
| Australia | 5–8 business days | $0 |
| New Zealand | 5–8 business days | $0 |
Returns:
If you are not satisfied with your order, please contact us within 30 days of receipt at info@loventus.com for further return instructions. Please note that return shipping costs are the customer’s responsibility.
Important Notes:
We are not responsible for delays or damage during transport. We recommend checking your order within 24 hours of receipt and contacting us if any issues arise.
Contact:
If you have any further questions about our shipping policy, you can reach us at info@loventus.com. We will do our best to answer all your questions as quickly as possible.
We hope you have a pleasant experience shopping with us and that our shipping policy helps guide your decision.